Terms of Service

1. Acceptance of Terms

Welcome to Spirit Fire Tobacco Co ("we," "our," or "us"). By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services.

These Terms constitute a legally binding agreement between you and Spirit Fire Tobacco Co. We reserve the right to modify these Terms at any time. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

2. Age Verification and Legal Requirements

2.1 Minimum Age Requirement

You must be of legal smoking age in your province or territory to access this website or purchase products. The legal smoking age in Canada is:

• 18 years in 18 years in Alberta, Manitoba, Quebec, and Saskatchewan
• 19 years in 19 years in all other provinces and territories

By using this website, you represent and warrant that you meet the minimum age requirement for your jurisdiction.

2.2 Verification Process

We implement age verification measures to prevent minors from accessing tobacco products. You may be required to provide proof of age before completing a purchase. Providing false information regarding your age is strictly prohibited and may result in legal consequences.

2.3 Compliance with Laws

You agree to comply with all applicable federal, provincial, and local laws regarding the purchase, possession, and use of tobacco products. It is your responsibility to ensure that your purchase and use of our products is legal in your jurisdiction.

3. Product Information and Availability

3.1 Product Descriptions

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free. Products may vary slightly from their descriptions or images.

3.2 Pricing

All prices are listed in Canadian Dollars (CAD) and are subject to change without notice. We reserve the right to modify prices at any time. The price charged for a product will be the price in effect at the time the order is placed, subject to our acceptance of the order.

3.3 Product Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion. If a product becomes unavailable after you place an order, we will notify you and provide a refund or substitute product option.

4. Account Registration and Security

4.1 Account Creation

To make purchases, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to violation of these Terms, fraudulent activity, or provision of false information.

5. Orders and Payment

5.1 Order Acceptance

Your order constitutes an offer to purchase products. We reserve the right to accept or reject any order for any reason. Acceptance of your order occurs when we ship the products or send you an order confirmation email, whichever occurs first.

5.2 Payment Methods

We accept major credit cards, debit cards, and other payment methods as indicated on our website. By providing payment information, you represent and warrant that you are authorized to use the payment method and authorize us to charge the full amount of your order.

5.3 Payment Processing

Payment is processed at the time of order placement. If payment cannot be processed, we will notify you and may cancel your order. You are responsible for any fees charged by your financial institution.

5.4 Pricing Errors

Despite our efforts to ensure accuracy, pricing errors may occur. If we discover a pricing error after you have placed an order, we will notify you and give you the option to confirm the order at the correct price or cancel the order for a full refund.

6. Shipping and Delivery

6.1 Shipping Policy

We ship to addresses within Canada only. Shipping costs, delivery timeframes, and policies are detailed in our separate Shipping Policy. By placing an order, you agree to the terms of our Shipping Policy.

6.2 Delivery Requirements

Tobacco products require adult signature upon delivery. You or an adult (of legal smoking age) must be present to receive the shipment and provide valid government-issued photo identification. If no one is available to sign for the delivery, the package will be returned to the carrier for redelivery or pickup.

6.3 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for lost, stolen, or damaged packages after they have been delivered to the carrier.

7. Returns and Refunds

Our return and refund policies are detailed in our separate Return Policy. By making a purchase, you agree to the terms of our Return Policy. Due to health and safety regulations, tobacco products may have limited return eligibility.

8. Health Warnings and Disclaimers

8.2 No Medical Claims

We make no health claims about our products. Our products are not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare professional if you have questions about tobacco use and your health.

8.3 Cessation Resources

If you wish to quit smoking, we encourage you to seek help. Resources are available through Health Canada's Quit Smoking Resources.

9. Prohibited Uses

You agree not to use our website or services for any unlawful purpose or in any way that violates these Terms. Prohibited uses include but are not limited to:

• Purchasing products for resale without authorization
• Providing false information during registration or purchase
• Attempting to circumvent age verification measures
• Using automated systems (bots, scrapers) to access our website
• Interfering with the proper functioning of our website
• Attempting to gain unauthorized access to our systems
• Purchasing products on behalf of minors
• Violating any applicable laws or regulations

11. Limitation of Liability

11.2 Limitation of Damages

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

11.3 Maximum Liability

Our total liability to you for any claims arising from or related to these Terms or your use of our services shall not exceed the amount you paid to us in the six (6) months preceding the event giving rise to liability.

14. Dispute Resolution and Governing Law

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

14.2 Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts located in Ontario, Canada for the resolution of any disputes arising from or relating to these Terms or your use of our services.

14.3 Informal Resolution

Before filing a legal claim, you agree to first contact us to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith through negotiation.

14.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive your right to participate in a class action lawsuit or class-wide arbitration.

20. Contact Information

If you have questions about these Terms of Service, please contact us: